Terms & Conditions

General

Legal & License

MGG Digital warrants that the functionality contained in work undertaken will meet the client requirements and that the operation will be reasonably error-free.

The entire risk as to the quality and performance of the work is with the client. In no event will MGG Digital be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate the website, even if MGG Digital has been advised of the possibility of such damages.

If any provision of this agreement shall be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Revision During Execution

The client may be charged additional fees if they decide to make changes to the agreed-upon project scope and objectives.

Copyrights and Trademarks.

The client represents to MGG Digital and unconditionally guarantees that any elements furnished to MGG Digital for inclusion in the project are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend MGG Digital and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

MGG Digital guarantees that all aspects of design and construction of the project will be disclosed to the The Client upon completion, and full code, copyrights and ownership will be the property of the The Client once full payment has been received.

Timescales.

All time-frames given for work undertaken are estimates. In no event will MGG Digital be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising from delivering any work within a given time-frame.

Other

Any amount quoted for website projects, unless explicitly stated or agreed otherwise, excludes hosting of the website, domain name registering, video and image stock licenses and any additional licenses required for the operation/running of the website, outside of those agreed in the proposal.

If The Client halts work on a project, work completed shall be billed at the hourly rate and deducted from the total cost quoted. If at the time of the request for a refund, work has been completed beyond the amount covered by the initial payment, The Client shall be liable to pay for all work completed at the hourly rate stated above.

For every website project, a timescale for delivery will be provided. If the project time extends outside of the allocated timescale due to:

Lack or delay of correspondence from the client.
Slow or delayed delivery of content from the client.
Changes to the initial spec/proposal by the client.

An additional hourly charge may be incurred.

In the event The Client becomes unresponsive or does not respond in a timely manner MGG Digital reserves the right to progress the project as they see fit in order to deliver the project within the agreed timescales. This can include progressing the project phases in accordance with the start of those phases.

Once a website project is complete, unless agreed otherwise, the client has 14 days to request any changes that relate to:

Interoperability Errors
Small discretionary tweaks
Spelling mistakes.

After this period, unless agreed otherwise, changes may become chargeable at an hourly rate.

After a 14 day period, if your website is not hosted on our hosting, unless agreed otherwise, any errors, downtime, detection of viruses, malware, slow loading times or any issues relating to the operation of the website or any system we install are the responsibility of the website host, we will charge an hourly rate if requested to aid in resolving any such errors.

Payment Terms

Our payment terms are 14 days .

Unless stated or agreed otherwise you must make payment within 14 days of receipt of any invoices.

The required payment timeframe is stated on the first page of all invoices.

Hosting & Website Care Plan

MGG Digital may offer at its discretion a website care plan to provide ongoing support and maintenance work.

Unless stated otherwise your hosting and website care plan entitles you to up to 1 hour of our time per month for support for your website as required.

Hours for care plans may be used at the client’s discretion, where no requests are received from the client within a given period MGG Digital at its discretion will utilise the time to perform updates/maintenance for the website.

Care plan hours cannot be accumulated or rolled over to the following period.

Terms and conditions for Hosting Services apply.

Domains

In the case that MGG Digital acts on behalf of a client to register a domain the domain will be registered using domain privacy and set to auto renew on expiry.

It is the client’s responsibility to inform MGG Digital if they wish or intend to not renew the domain registration, otherwise, the domain will be automatically renewed.

If the client wishes to transfer the domain away from MGG Digital registration service a transfer fee may be incurred.

Source Code/Artwork

We do not release any artwork or source code for any projects until full payment has been received. All designs , graphics and code remain the property of MGG Digital until full payment for the deliverables has been received.

An additional charge may be applied if artwork files are requested in a format that can be edited (PSD, AI).