Case Study
Lead Generation Engine
D2 Build, a premium home build and renovation general contractor, which found themselves in need of a lead generation engine that they own. Challenged by outdated digital strategies and limited online visibility, D2 Build realized that a strong online presence is key to attracting new clients and building trust, especially in a construction and real estate market as competitive as Toronto. They partnered with MGG Digital to reimagine their lead generation approach, aiming to achieve sustained growth and a robust online presence. Here’s how MGG Digital helped D2 Build take control of their digital marketing and transform their business.
Executive Summary: A Powerful Results-Based Partnership
D2 Build had been previously working with an agency that managed their Google Ads but ran them through the agency’s own account. This setup left D2 Build without ownership of their advertising history. It also meant that web traffic didn’t actually go to their site. Combined with neglected SEO efforts, D2 Build had no organic search visibility and was reliant on their agency’s lead generation engine instead of investing in their own. Recognizing the need for a fresh start, D2 Build teamed up with MGG Digital.
About The Client: Premium Construction Services in Toronto
D2 Build has built a reputation as a leading construction and renovation contractor in Toronto. Their company focus is providing custom, premium home builds and property renovations to urban homes primarily in the communities of East York, Riverdale, Leslieville, Danforth, and The Beaches. With over 30 years of experience and knowledge in residential properties in the city, D2 Build results are high-quality design innovation, precise planning and project management, along with finishes that exceed customer satisfaction. Offering a range of services, they are known for their commitment to craftsmanship and high standards. For more information on their services, visit their website here.
With Toronto’s construction industry seeing an influx of competition, D2 Build’s online visibility and ability to attract consistent leads became increasingly important to sustain growth and maintain their edge. However, their initial digital marketing setup left them without the tools and strategies needed to compete effectively. This gap created an opportunity for MGG Digital to step in and make a measurable difference.
MGG Digital began with a comprehensive assessment of D2 Build’s online presence, identifying gaps in website content, keyword targeting, and local SEO. They crafted a strategic plan focused on strengthening organic visibility and lead capture. This plan included adding targeted FAQ sections to their Service pages, comprehensive blog articles, creating keyword-based web copy to capture search intent, and developing landing pages tailored to specific Toronto neighbourhoods that D2 Build serves. MGG Digital optimized D2 Build’s Google Business Profile with location-based keywords and demographics, enhancing local reach. Additionally, they transitioned the Google Ads account to one owned by D2 Build, giving them full control over ad performance history and insights. To ensure seamless lead management, MGG Digital integrated the company’s CRM with new lead sources, allowing for efficient tracking, follow-up, and nurturing directly through D2 Build’s system. This tailored approach positioned D2 Build for sustained growth in a competitive market.
Challenges Before Partnering with MGG Digital
D2 Build’s initial digital marketing challenges weren’t unique but were significant barriers to growth. Here’s a closer look at the pain points they faced:
1. Lack of Ownership Over Google Ads Account
D2 Build was paying for Google Ads managed by an agency, but these ads were being run from the agency’s own account. As a result, D2 Build did not have ownership or direct control over their Google Ads data, ad history, or campaign insights. When they ended the contract with this agency, the historical performance data was not transferred, effectively resetting their Adwords progress. Without this history, D2 Build was forced to start from scratch, missing the chance to build on previous campaign successes and optimize their ad spend.
3. Minimal SEO Presence and Over-Dependence on Paid Ads
D2 Build’s previous agency put no emphasis on SEO, meaning they had almost no presence in organic search results. This left them entirely dependent on paid ads for visibility. With limited budget and a lack of organic growth, D2 Build was at a competitive disadvantage against companies that invested in long-term SEO. Without ranking on search engines, they missed out on valuable inbound traffic that could attract high-intent customers seeking their services, overpaying on ads to get any visibility within web searches.
2. Loss of Website Traffic and Brand Impact
Because the agency’s ads directed traffic to a branded page that was not hosted on D2 Build’s domain, D2 Build lost the SEO benefits of increased site traffic and valuable on-page engagement. This off-domain setup not only reduced their organic visibility but also affected brand trust. Potential clients expected to be redirected to D2 Build’s official website and were instead taken to a third-party branded page. Such misdirection impacts user experience and can damage brand credibility, especially in a trust-centred industry like construction.
4. CRM and Lead Management Gaps
D2 Build lacked a centralized Customer Relationship Management (CRM) system, which created challenges in tracking leads and managing follow-ups. Without a CRM, leads often went untracked, resulting in missed opportunities for follow-up and conversion. The absence of a CRM also made it challenging to measure which marketing efforts were driving the most qualified leads, limiting their ability to refine campaigns for better performance.
The MGG Digital Solution: A Hybrid Approach to Ads, SEO, and CRM
MGG Digital identified these challenges as opportunities to build a more sustainable lead generation engine. By combining paid advertising with robust SEO efforts and a HubSpot CRM integration, MGG Digital designed a customized digital strategy that would help address D2 Build’s concerns immediately. This strategy aimed to show growth both in the short term and the long term.
The first step was establishing a Google Ads account owned by D2 Build, which allowed them full control over their advertising efforts. This move ensured that all traffic driven by paid ads would go directly to D2 Build’s website, helping them build site traffic, improve domain authority, and accumulate valuable ad performance history. By maintaining a consistent presence on Google Ads, D2 Build could now refine their strategy over time, making data-driven adjustments based on ad performance.
2. Implementing a Hybrid SEO and Google Ads Strategy
One of the most significant changes MGG Digital brought was a hybrid strategy combining Google Ads and SEO to boost both immediate and long-term traffic. This approach balanced paid search traffic with the sustainable benefits of organic growth. Here’s how each component contributed:
- Keyword Strategy: MGG Digital conducted in-depth keyword research to identify high-value terms for D2 Build’s target audience, focusing on industry-specific keywords and local search terms. This strategy ensured D2 Build’s content was optimized for both paid and organic reach.
- Content Marketing: MGG Digital created blog posts, optimized service pages, and FAQ sections on the website to capture search queries relevant to D2 Build’s services. This content strategy not only helped with ranking but also engaged visitors, increasing time on site and lowering bounce rates.
- Local SEO Focus: Local SEO is crucial for contractors, so MGG Digital ensured D2 Build’s Google My Business profile was optimized and targeted local Toronto keywords. By enhancing D2 Build’s local SEO, they boosted their visibility among Toronto-based clients actively searching for construction services.
MGG Digital implemented HubSpot as D2 Build’s CRM to help them manage and track leads more effectively. With HubSpot, D2 Build could now capture, segment, and follow up with leads efficiently. MGG Digital set up automated workflows that allowed D2 Build to nurture leads over time, improving conversion rates and creating a smooth, efficient pipeline for lead management.
Results: Transforming D2 Build’s Lead Generation and Visibility
MGG Digital’s strategy produced measurable and transformative results for D2 Build. Here’s a breakdown of the improvements:
Since implementing MGG Digital’s SEO strategy, D2 Build has seen a marked increase in organic traffic. This increase in inbound traffic has led to a higher volume of quality leads and, more importantly, prospects who are actively searching for services that D2 Build offers.
2. A Steady Stream of High-Quality Leads
D2 Build now benefits from a consistent and reliable flow of qualified leads, thanks to the combined impact of their paid and organic traffic sources. Leads generated organically have shown high engagement levels, which translates to a higher conversion rate and greater client retention.
3. Significant ROI from High-Ticket Sales
MGG Digital’s optimized approach resulted in substantial financial outcomes for D2 Build. One recent project sale from a lead generated through MGG Digital’s work amounted to $367,000, demonstrating the significant ROI achievable through a strong, multi-channel lead generation strategy.
4. Enhanced Lead Management with HubSpot CRM
With HubSpot in place, D2 Build’s lead tracking and follow-up processes have vastly improved. HubSpot enables them to nurture and score leads based on engagement, so they can prioritize high-potential clients and nurture others for long-term conversions. This has streamlined their sales process and allowed the team to build stronger client relationships.
Long-Term Vision: Sustaining Growth and Expanding Reach
The partnership between D2 Build and MGG Digital continues to grow as they set their sights on long-term goals:
- Expanding SEO Campaigns: MGG Digital plans to target additional service-related keywords, further strengthening D2 Build’s organic presence in Toronto’s construction market.
- Scaling Google Ads for Broader Reach: MGG Digital is looking to increase ad spend in key areas and target specific niches within Toronto to help D2 Build capture a larger share of the market.
CRM Refinements: As D2 Build continues to grow, MGG Digital will refine CRM processes, adding custom lead scoring and more detailed segmentation to help D2 Build increase their close rate and overall customer satisfaction.
A Partnership Built on Results
For businesses looking to scale and adapt in competitive markets, D2 Build’s journey with MGG Digital serves as a testament to the impact of a tailored lead generation strategy. This is just the beginning of sustained growth for D2 Build, with MGG Digital by their side every step of the way.